Sample CAIIB questions asked and case studies .

Discussion in 'IIBF JAIIB CAIIB' started by Aakash Nagar, Jul 20, 2017.

  1. Aakash Nagar

    Aakash Nagar New Member

    If there is an asset of rs 12000 in the doubtful-1 category and the reallization value if security is rs 10000 only what will be the provision requirement ? A-4000 B-4500 C-10000 D-2000
     
  2. Mission Cgl

    Mission Cgl New Member

    25% OF relizable value +gap between reliazable value of property- actual amount outstanding
     
  3. Shounak Paul

    Shounak Paul New Member

    Ans-b, Soln-Asset in D! category , So 25 % of secured 1.e- 25*10000/100 + 100 % of shortfall = 2000 2500+2000=4500
     
  4. andrewkm

    andrewkm Member

    Dear colleagues.. I have an query against the small denomination notes either 10,20,50 which are deposited in bulks by some of my customers. They are depositing these notes in bulks either 5 to 10 bundles daily... But my currency chest are avoiding to accept it by saying that these are used for reissuing to public.. So what can I do . Kindly give me some suitable reply so that I can take some action against the authority... Thanks
     
  5. Hemant Handa

    Hemant Handa Member

    Below 100 rs denominations u have sort n send ..that too round off of 50000 rs 10s or 100000 of 20 s .. or 50000 of 50s
     
  6. Hemant Handa

    Hemant Handa Member

    Monthly in our branch we get around 10 laks rs of 10 20 50 by near by math ..we either sort n send to currency chest or divert back to small customers
     
  7. Hemant Handa

    Hemant Handa Member

    Coins are needed by small shops every if we have their any sb or ca account we exchange it
     
  8. Since i m working in chest so i can better explain view of chest on small denomination note.Chest has its own limitations.Day by day customer and business man returning their small note to the bank but as per RBI every note is reissueable which is not...See more
     
  9. Siddhath Chowdary

    Siddhath Chowdary New Member

    On a machinery, depreciation @ 10% is Rs. 30,000 for the first year, Rs. 27,000 for the second year. What will be amount of depreciation for the third year? a. Rs. 30,000 b. Rs. 24,300 c. Rs. 20,400 d. Rs. 22,600
     
  10. Satish Sharma

    Satish Sharma New Member

    A chq made on 14 feb 2017 on which date it should be outdated
     
  11. Mike

    Mike New Member

    B30000x0.9x0.9 = 24300/-This is reducing value of depression
     
  12. Ankit Kumar

    Ankit Kumar New Member

    300000-30000 (1st year depreciation )= 270000-27000 ( 2nd year depreciation )=243000-24300 (3rd year depreciation )
     
  13. Rajoria Himanshu

    Rajoria Himanshu New Member

    May 14 th because chq is valid only for 3 months nt fr 90 days
     
  14. Jaat Jaat

    Jaat Jaat New Member

    Valid up to 13/05 but outdated frm 14/05.so answer is 14/05
     
  15. Aryan Sharma

    Aryan Sharma New Member

    But how..300000..cost of machinery??? How to find this
     
  16. Amitkumar Jangra

    Amitkumar Jangra New Member

    Add 90 to it and the date which you get will make it stale...it means that until the 89th day its valid...!!
     
  17. abdfahim

    abdfahim New Member

    14th may is stale cheque as validity period is 3months only now
     
  18. Prince Kumar

    Prince Kumar New Member

    Q.1. What is an Automated Teller Machine (ATM)? Ans 1. Automated Teller Machine is a computerized machine that provides the customers of banks the facility of accessing their account for dispensing cash and to carry out other financial ; non-financial transactions without the need to actually visit their bank branch. Q.2. What are White Label ATMs (WLAs)? Ans 2. ATMs set up, owned and operated by non-banks are called White Label ATMs. Non-bank ATM operators are authorized under Payment ; Settlement Systems Act, 2007 by the Reserve Bank of India. Q.3. What is the difference between ATM and WLA (White Label ATM)? Ans 3. i) In White Label ATM scenario, logo displayed on ATM machine and in ATM premises pertain to WLA Operator instead of a bank. However, for a customer, using WLA is just like using the ATM of other bank (bank other than card issuing bank). ii) Acceptance of cash deposits at the WLAs is not permitted at present. Q.4. What has been the rationale of allowing non-bank entities for setting up of WLAs? Ans 4. The rationale of allowing non-bank entity to set up White Label ATMs has been to increase the geographical spread of ATM for increased / enhanced customer service. Q.5. What type of cards can be used at an ATM/WLA? Ans 5. The ATM/ATM cum debit cards, credit cards and open prepaid cards (that permit cash withdrawal) issued by banks can be used at ATMs/WLAs for various transactions. Q.6. What are the services/facilities available at ATMs/WLAs? Ans 6. In addition to cash dispensing, ATMs/WLAs may offer many other services/facilities to bank customers. Some of these services include: Account Information Cash Deposit (Acceptance of deposits are not permitted at WLAs) Regular Bills Payment (not permitted at WLAs) Purchase of Re-load Vouchers for Mobiles (not permitted at WLAs) Mini/Short Statement PIN change Request for Cheque Book Q.7. How can one transact at an ATM/WLA? Ans 7. For transacting at an ATM/WLA, the customer inserts /swipes his/her Card in the ATM/WLA and enters his/her Personal Identification Number (PIN). Usually the transactions are menu driven for facilitating easy operation. Q.8. What is Personal Identification Number (PIN)? Ans 8. PIN is the numeric password which is separately mailed / handed over to the customer by the bank while issuing the card. Most banks require the customers to change the PIN on the first use. Customer should not disclose PIN to anybody, including to bank officials. Customers should change the PIN at regular intervals. Q.9. Can these cards be used at any bank/non-bank ATM (WLA) in the country? Ans 9. Yes. The cards issued by banks in India may be used at any bank / white label ATM in the country. Q.10. Are customers entitled to any free transactions at ATMs? Ans.10. Yes. With effect from November 01, 2014, a bank must offer to its savings bank account holders a minimum number of free transactions at ATMs as under: Transactions at a bank’s own ATMs at any location: Banks must offer their savings bank account holders a minimum of five free transactions (including both financial and non-financial) in a month, irrespective of the location of ATMs. Transactions at any other banks’ ATMs at Metro locations: In case of ATMs located in six metro locations, viz. Mumbai, New Delhi, Chennai, Kolkata, Bengaluru and Hyderabad, banks must offer their savings bank account holders a minimum of three free transactions (including both financial and non-financial transactions) in a month. Transactions at any other banks’ ATMs at Non-Metro locations: At other locations, banks must offer the savings bank account holders a minimum of five free transactions (including both financial and non-financial transactions) in a month at other bank ATMs. RBI has mandated only the minimum number of free transactions at ATMs. Banks may offer more number of transactions free of cost to their customers. The above does not apply to Basic Savings Bank Deposit Accounts (BSBDA) as withdrawals from BSBDA are subject to the conditions associated with such accounts. Q.11. Are customers charged for any transaction at ATMs? Ans 11. Yes, customers can be charged for transactions at ATMs over and above the mandated number of free transactions (as indicated in answer to Q.10 above). In case a bank decides to levy charges, the customer can be charged a maximum of Rs. 20/- per transaction (plus service tax, if any) by his/her bank. Q.12. What should be done if card is lost / stolen? Ans 12. The customer should contact the card issuing bank immediately on noticing the loss / theft of the card and should request the bank to block the card. Q.13. From where the customer can get the contact numbers for lodging a complaint? Ans 13. Banks are required to display the name and the contact numbers of concerned officers/toll free numbers /help desk numbers in the ATM premises. Similarly, in WLAs, contact number of officials/toll free numbers/ helpline numbers are also displayed for lodging any complaint regarding failed/disputed transactions. Q.14. What steps should a customer take in case of failed ATM transaction at other bank/white label ATMs, when his / her account is debited? Ans 14. The customer should lodge a complaint with the card issuing bank at the earliest. This process is applicable even if the transaction was carried out at another bank’s/non-bank’s ATM. In case of WLAs, the contact number/toll free numbers are also available for lodging complaints regarding failed transactions at their ATMs. Q.15. Is there any time limit for the card issuing banks for recrediting the customers account for a failed ATM/WLA transaction indicated under Q. No. 14? Ans 15. As per the RBI instructions (DPSS.PD.No.2632/02.10.002/2010-2011 dated May 27, 2011), banks have been mandated to resolve customer complaints by re-crediting the customer’s account within 7 working days from the date of complaint. Q.16. Are the customers eligible for compensation for delays beyond 7 working days? Ans 16. Yes. Effective from July 1, 2011, banks have to pay compensation of Rs. 100/- per day for delays in re-crediting the amount beyond 7 working days from the date of receipt of complaint for failed ATM transactions. The compensation has to be credited to the account of the customer without any claim being made by the customer. If the complaint is not lodged within 30 days of transaction, the customer is not entitled for any compensation for delay in resolving his / her complaint. Q.17. What is the course of action for the customer if the complaint is not addressed by his/her bank within the stipulated time / not addressed to his/her satisfaction? Ans 17. The customer can take recourse to the Banking Ombudsman, if the grievance is not redressed by his/her card issuing bank. Q.18. What is the Grievance Redressal Mechanism available to users of WLAs in case of failed/disputed WLA transactions? Ans 18. The Grievance Redressal Mechanism available to users of WLA is same as that available to users of banks’ ATMs for failed/disputed transactions. While the primary responsibility to redress grievances of customers relating to failed transactions at such WLAs will vest with the card issuing bank, the sponsor bank will provide necessary support in this regard, ensuring that White Label ATM Operator (WLAO) makes available relevant records and information to the Issuing bank. Q.19. What should be done to the ATM card when the card is expired or the account is closed? Ans 19. Customer should destroy the card upon card expiry or closure of account, cut it into four pieces through the magnetic strip/chip before disposing it off. Q.20. How shall the customer keep his/her ATM/WLA transaction secure? Ans 20. Customers should observe following Do’s and Don’ts to keep their transaction safe and secure at ATM/WLA: Customer should conduct any ATM/WLA transaction in complete privacy. Only one card holder should enter and access ATM/WLA kiosk at a time. He/she should never lend his/her card to anyone. Do not write PIN on the card. Never share PIN with anyone or seek help from anybody by handing over the card and revealing the PIN. Never let anyone see the PIN while it is being entered at the ATM Never use a PIN that could be easily guessed. e.g. his/her birthday, birthday of spouse or telephone number. Never leave card in the ATM/WLA. Register mobile number with the card issuing bank for getting alerts for ATM /WLA transactions. Any unauthorized card transaction in the account, if observed, should be immediately reported to the card issuing bank. Beware of any extra devices attached to the ATMs/WLAs. These may be put to capture customer’s data fraudulently. If any such device is found, inform the security guard / bank/ white label ATM entity maintaining it immediately. Keep an eye on suspicious movements of people around ATMs/WLAs. Customer should beware of strangers trying to engaging him/her in conversation or offering assistance / help in operating the ATM. Remember that bank officials will never ask for card details or PIN over telephone / email. So, do not respond to any vishing / phishing mails from people indicating that they represent your bank.
     
  19. Today retail banking ..Morning 11 am 1 sukanya samridhi yojana 2.1 on atal pension yojana. 3..Basic saving ac one 1 qtn .4.5 qtn on straight line and wd method.. 5.5 qtn on bbpa.. 6.one on imps.. 7.future value 2 qtn.. 8..bcsbi 7 qtn.. 9..Education loan 5 qtn..
     
  20. Karni Singh

    Karni Singh Member

    now 150000but may be its old when the same was 1.00 Lakh
     
  21. Prince Kumar

    Prince Kumar New Member

    Please provide information about neft rtgs timing and no. Of batches.
     
  22. Aayush

    Aayush New Member

    REAL TIME GROSS SETTLEMENT (RTGS)The acronym 'RTGS' stands for Real Time Gross Settlement, which can be defined as the continuous(real-time) settlement of funds transfers individually on an order by order basis (without netting).Considering that the funds settlement takes place in the books of the Reserve Bank of India, thepayments are final and irrevocable.NEFT is an electronic fund transfer system that operates on a Deferred Net Settlement (DNS)basis which settles transactions in batches. In DNS, the settlement takes place with alltransactions received till the particular cut-off time. These transactions are netted (payable andreceivables) in NEFT whereas in RTGS the transactions are settled individually. The RTGSsystem is primarily meant for large value transactions. The minimum amount to be remittedthrough RTGS is Rs. 2 Lakh. There is no upper ceiling for RTGS transactions.The RTGS service window for customer's transactions is available from 9.00 hours to 16.30hours on week days and from 9.00 hours to 13.30 hours on Saturdays for settlement at the RBIend.Transactions ChargesInward remittances FreeOutward remittances@Rs. 2 Lakh to Rs. 5 Lakh@Above Rs. 5 LakhNot exceeding Rs. 30/- Per /Tran.Not exceeding Rs. 55/- Per /Tran.
     
  23. Vandana Saini

    Vandana Saini Member

    Int 2 n pri 1.5... Int 24 n pri 80 c is this true..?
     
  24. Karni Singh

    Karni Singh Member

    Interest Under Section 24b Under House Propertyand amount of Principal PAID under subject 80C
     
  25. Aayush

    Aayush New Member

    NATIONAL ELECTRONIC FUND TRANSFER (NEFT)National Electronic Funds Transfer (NEFT) is a nation-wide payment system facilitating one-to-one funds transfer. Under this Scheme, individuals, firms and corporate can electronically...See more
     
  26. Vijay Yadav

    Vijay Yadav Member

    If qn is asked to calculate after 2014 fy then we may use 150000. Perhaps .
     
  27. Aayush

    Aayush New Member

    Individuals who do not have abank account (walk-in customers) can also deposit cash (Max. Rs. 50,000/-) at the NEFT-enabled branches with instructions to transfer funds using NEFT. The NEFT system also...See more
     
  28. Aayush

    Aayush New Member

    Up-to 30 Lakh 10 % margin30 Lakh to below 75 - 20% margin Above 75 Lakh - 30% margin
     
  29. Vandana Saini

    Vandana Saini Member

    Yes.. It is applicable after 2014... Before it ws 100000 n before 1999 30000
     
  30. Vandana Saini

    Vandana Saini Member

    Ye log year hi aisa pakdte hai jaha confusion rehta hi he..
     
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